The first part of this Thing was easy as I have been using e-mail for years. I couldn't live without it at work, particularly for group contacts.
I have tried IM but don't like it. I see the point of texting and am trying to get better at it. Students do occasionally contact me from elsewhere for reference help, but e-mail seems to work fine for that.
I have also used webinars for training purposes. They work fine too. I still prefer face-to-face presentations, but you sure can't beat the no cost/no travel component of webinars.
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